This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS13 sensor). Loose belts can slip off rollers and block sensors. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS2 sensor). If this error persists, the printer will require service. You may also want to try the reset button on the printer to clear this error. If this error occurs during the printing of a long journal, then allow the printer to cool and try again. If it still has the error the printer may require service. Replenish the paper roll, if there is already paper in the printer look for jams or obstructions. Otherwise the printer may require service. If the paper tray is already closed, try opening and closing the tray, try the printer reset switch. Paper of a lesser thickness is more prone to jamming.Ĭlose the feed tray on the printer. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper. In most cases you may have to remove the printer to locate difficult jams. Remove jammed paper – Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. Also, if the wrong parameters are entered when the CDU is programmed, this error can occur. If they do not the 20005 error will occur in which case the CDU will need to be reprogrammed to match the AP on the mainboard. The dispenser and mainboard are programmed with a country code (USA or Canada). Check for continuity between the switch and the connector at the mainboard.ĬDU ROM does not match AP software. Move the vault switch forward to aid door clearance problems. Also check that black and white, 2 wire connector is properly connected at rear of main board. This white plunger switch is located in the upper left corner of the vault, or on along the front edge of the cash dispenser tray. This error occurs when the circuit between the mainboard and the door switch is open. If this machine is typically stocked with a low amount of bills, we recommend disabling this function.Įmpty reject bin – if bin is empty, do a Cassette Total (from the settlement menu) – If that doesn’t help then check that AP, BIOS and CDU ROM versions are compatible. When “Low Cash Warning” is enabled in the Transaction Setup menu, this sensor will open when the cassette reaches (+/-) 75 bills. Low cash warning sensor on dispenser is open. If they are broken the cassette will not stay in the dispenser. Adjust the micro-switch if needed, also check the white plastic clips that hold the cassette in place. Remove and replace cassette – Check the micro-switch located on the inside left wall of the dispenser. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). Excessive EMI emissions from outside source (neon sign, freezer)are likely causes. Phone line connected to ATM will not support data communication. Outside interference may cause it (neon signs, lights). This error is of concern only if it is repeated. Use an electrical parts contact cleaner on terminals. Check cables between CDU and Mainboard, remove cables (even though they may be attached) and re-connect.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |